Privacy Policy
House of Qalanjo respects your privacy. This page explains what information we collect and how we use it. This is general template wording maintained by House of Qalanjo — please review it and, for legal compliance, have it confirmed by a qualified advisor.
Information We Collect
When you shop with us or get in touch, we may collect information you provide directly, such as your name, email address, shipping address, phone number and order details. We also receive limited technical information (such as device and browsing data) to help our site function and improve.
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Respond to your enquiries and provide customer support
- Send order updates and, where you've opted in, marketing communications
- Improve our products, website and overall experience
Payments & Order Processing
Payments and checkout are handled securely through our ecommerce platform and payment providers. We do not store your full payment card details on our own systems.
Sharing Your Information
We do not sell your personal information. We share it only with trusted service providers who help us operate our store — such as payment, shipping and analytics partners — and only as needed to provide our services or comply with the law.
Cookies & Analytics
Our website may use cookies and similar technologies to remember your preferences, support your shopping cart and understand how the site is used. You can control cookies through your browser settings.
Data Retention
We keep your information only for as long as needed to fulfil the purposes described here, including meeting legal, accounting and reporting requirements.
Your Rights
Depending on where you live, you may have the right to access, correct or delete your personal information, or to object to certain uses. To make a request, please contact us.
Contact Us
If you have any questions about this policy or how we handle your information, please get in touch.